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Latest flood: ‘Everything was wiped out’: Residents reeling after Storm Bert

Latest flood: ‘Everything was wiped out’: Residents reeling after Storm Bert

How much compensation is there for broken train services?Released at 12:06 am Greenwich Mean Time

People are sitting in front of the train departure board with their luggage and their phonesimage source, Reuters

If your train was delayed or canceled this morning, you’re not alone; Many services in Wales, western England and to and from London were affected by this weekend’s storm.

Here’s a look at what some of these operators say you can do with your tickets:

South Western Railway

If your train is delayed by 15 minutes or more, you may be entitled to claim compensation. South Western Railway’s Delayed Repayment scheme., external

Great Western Railway

Tickets for most trains delayed today will be accepted on Great Western Railway services tomorrow, including rush hour trains; but if you decide not to use your train ticket anymore You can request a refund., external

West Midlands Railway

Compensation may be claimed from West Midlands Railways services. at least 15 minutes late., external

Greater Anglia

Journeys delayed by 15 minutes or more in Greater Anglia may claim compensation. , external

If you have an advance ticket for a canceled service between Liverpool Street and Stansted Airport, Liverpool Street and Cambridge or Cambridge North, Stratford and Bishops Stortford and Stratford and Meridian Water, you will be able to travel on earlier or later services.

Transport for Wales (TfW)

Tickets on services offered today can be used tomorrow and ticket acceptance may be available from other train operators but passengers should check TfW website, external before travel.

You can also claim compensation, external If one of TfW’s services is delayed or canceled and you arrive at your destination more than 15 minutes later than planned. If you decide not to travel due to delay or cancellation, a refund is available.