Are you receiving unknown SBI bank account notifications? Here’s how to unlink your phone number and prevent fraud

People often receive spam messages and calls from bank customer care services, but what should they do when they start receiving updates about an unknown bank account number on their phone? In such cases, State Bank of India has advised people to contact the bank immediately and share the details of the unknown SBI account and number.

According to a State Bank of India People should contact customer care services through a genuine channel if they receive notification about an unknown bank account of State Bank of India, the social media post said. They must then file a complaint regarding the matter.

How to stop unknown bank account notifications on your phone?

In response to a customer’s question about X, State Bank of India suggested that the person contact the bank and share the mobile number and screenshot of the messages on X.

“We are sorry for the inconvenience we have caused you. In order for us to assist you more effectively, we kindly ask you to share the mobile phone number from which you received the message and the full screen shot of your message via DM (Direct Message). SMS. We will look into the issue,” wrote @TheOfficialSBI on X.

The customer was also asked to contact @TheOfficialSBI or visit with any questions or concerns on the matter. SBI Debit/ATM Card or bank account.

Advice against fake messages from State Bank of India

While a person may receive unknown bank account updates on their phone due to an error in mobile registration, there is an equal chance that these messages are fake.

State Bank of India has frequently warned its customers not to share any personal information. OTP on call after receiving such messages. SBI customers have also been warned not to click on unverified links shared in such SMS. These recommendations also apply in cases where customers receive SMS updates regarding an unknown SBI bank account.

In a social media post on X, government-run PIB Fact Check warned people that SBI never asks for personal details through SMS or call. If people receive a similar message, they should immediately report the incident to [email protected].

“A #Fake message published in the name of SBI is asking customers to update their PAN numbers to avoid their accounts being blocked. Never respond to emails/SMSs asking you to share your personal information or banking information. Report at [email protected],” read a post by PIB Fact check on X.

As per the SBI advisory, customers need to take special care while logging in with their net banking ID. Additionally, people need to contact only the SBI customer care numbers mentioned on the official website of SBI.